Our Mission is to actively promote standards of excellence in advocacy and enhancement of the quality of life for residents of long-term care facilities in the county.

Our Vision The long-term care facilities in our county are the best in the country and reflect the high standards of resident-centered care.

Our three key Values are to cherish our Ombudsmen, to fully and faithfully empower our clients, and to positively work with all community stakeholders.

The information above can be found on the official website of Ombudsman Services of San Mateo County, Inc.. For more details about the organization and to find out how you can volunteer, please visit their website: http://www.ossmc.org/html/ossmchome.htm